Contacts and support

For project or location specific information, see the Progress AKL map.

Travelling in and around the city centre

To navigate the city centre by car, check for the latest live traffic information on:

Construction throughout the city centre can sometimes be disruptive to people living and working nearby.

The following resources are available to help you if you are affected, or if you need to report a problem to the right organisation.

For parking, footpaths, roading and street lighting enquiries, contact Auckland Transport on 09 355 3553 (24 hours, 7 days)
If you need to report a problem with noise, contact Auckland Council on 09 301 0101
Auckland Council’s pollution hotline is 09 377 3107 (24 hours, 7 days)
Issues regarding water supply and wastewater can be reported to Watercare on 09 442 2222

Help us shape Auckland by giving feedback on an open consultation or notified resource consent.

Multiple council, government and private sector organisations are working together on developments across the city centre.

To find project-specific contacts, see the project pages.

For general contact details, see below.

Organisation: Auckland Council
Opening hours: 24 hours/7 days
Phone: 09 301 0101
Email: Online form to contact us or report a problem

Organisation: Auckland Transport
Opening hours: 24 hours/7 days
Phone: 09 355 3553
Email: Auckland Transport Feedback form

Organisation: Eke Panuku Development Auckland
Opening hours: 9am-5pm week days
Phone: 09 336 8820
Email: info@ekepanuku.co.nz

Organisation: City Rail Link Limited
Phone: 0800 CRL TALK (0800 275 8255)
Email: info@cityraillink.govt.nz

Organisation: NZ Transport Agency
Phone: 09 969 9800
Email: NZ Transport Agency Feedback form

Organisation: Watercare
Opening hours: 24 hours/7 days
Phone: 09 442 2222: press 1 Free text 3130
Email: Online form to contact us

Organisation: Tātaki Auckland Unlimited
Opening hours: 9am - 5pm
Phone: 09 365 0500
Email: Auckland Unlimited Contact Us Page